Welcome to the Frequently Asked Questions (FAQ) page. Here we try to answer the most common questions visitors to our Web site and prospective clients have asked in the past. If you have a question that is not answer on this page, please E-mail me at Michele@AmericanaPayroll.net or call us 8:00am - 5:00pm Monday - Friday at (702)-733-0378.

• What is the advantage in having Americana Payroll Company process the payroll for a small startup company?
• Do you prepare and submit federal and state tax returns?
• If I want to use Americana Payroll Company, how long will it take to set my company up to use the payroll service?
• How soon after filling out the forms to provide the necessary startup information can you process the first payroll?
• We currently have another service bureau processing our payroll. What is involved in switching to the Americana Payroll company service?
• Does Americana Payroll Company require that I sign a contract to remain on the service for a specific period of time?
• Do you offer services outside the state of Nevada?
• How do I add new employees or change employee information while on the payroll service?
• How do I report hours, wages, additions, and deductions each pay period?
• When can I pick up my company’s payroll after submitting it to Americana Payroll Company for Processing?
• If the person that normally signs our checks is on vacation (or perhaps out sick) at the end of a pay period, can we still get checks signed?
• My company has unique payroll needs. Can Americana Payroll Company personalize its services to meet my company’s needs?

What are the advantages in letting Americana Payroll Company process your payroll?

Because we are a small, family owned company, you will find us easy to deal with--especially if you compare us to the service you get from our large, regional and national competitors. We have the software and experienced personnel required to handle your company’s payroll needs from startup to whatever size you eventually grow. If necessary, we will add personnel and grow right along with you. (Return to FAQ List)

Does Americana Payroll Company prepare and submit federal and state tax returns?

If you take advantage of or tax pay and file service, we will make your payroll and other federal tax payments as well as state and local income tax payments for you as they come due. We also prepare and file your quarterly and end of year federal 940 and 941 returns. In addition, if you have employees subject to state or local income taxes, we will collect and pay those taxes as well. In short we relieve you of all the tax payment and filing hassles normally associated with payroll processing by taking care of them for you. (Return to FAQ List)

How long does it take to get started using the Americana Payroll Company service?

Because we know every business owner is very busy, we try to make the changeover as painless and take as little time as possible. Typically, we need only an hour or two (depending on the number of questions) with the person who normally does the payroll for your company. (If you are using another service bureau, we would talk to the person that normally submits payroll data to them.) Our staff will use your current records and reports to setup your current employees on our system after our initial meeting. Thus, the only time we need from you is the time spent during the initial meeting where you fill out our new client paperwork, provide us with copies of your existing payroll reports, and tells us about any special payroll processing requirements and reports you need. (Return to FAQ List)

How long until Americana Payroll Company can process my first payroll?

Depending on the size of your company, we can normally start processing payroll for you within 24 - 48 hours after you provide us with all requested information. If your company has a large number of employees, it may take up to 1 week for us to accurately and completely enter all payroll information into our system. At the conclusion of our service startup consultation, we will be able to tell you exactly how long it will take before we are able to start processing your payrolls. (Return to FAQ List)

What’s involved in switching from another payroll service bureau to Americana Payroll Company?

Switching from on payroll company to another is as simple as switching your long distance phone service. You simple tell us that you want us to process your payroll and provide us with the most recent reports you received from your old payroll company and we do the rest. While entering your company’s data into our system, we normally do a quick audit and will let you know of any discrepancies we find. (Return to FAQ List)

Does Americana Payroll Company require that I sign a contract?

There is no contract unless you wish to have one. Most of our clients have been with us for many years. We feel we don’t need a contract to keep you as a client. After you experience our excellent customer service and see the low cost of having us process your payroll, you will agree (with our other clients) that we are simply the best in the industry. As such, even without a contract, we know that shrewd business owners go with the best and forget all the reset. Therefore, once you come onboard with us, you will remain a client for years to come. (Return to FAQ List)

Does Americana Payroll Company offer its services outside the state of Nevada?

YES! Though located in Las Vegas, Nevada, Americana Payroll Company and its predecessor (Nevada Financial Concepts, Inc.) have serviced employers in 5 states. We also accommodate employees with offices (and therefore, employees) in multiple states. (Return to FAQ List)

How do I add new employees or change employee information?

You can add new employees at any time. If you use our PaySuite PC software you can add employees and make changes using the PC in your office. Alternatively, you can FAX or e-mail new hire and changes to us for input. You can download the W-4 form as well as our “new employee” and “employee change” forms from the client support area of our Web site. Simply retrieve and print the form you need, fill it out and FAX it back to us at (702) 733-9801. In the near future you will be able to fill out a Web-based form to add or change employee information. (Return to FAQ List)

How do I report hours, wages, other earnings, and deductions?

There are several methods available for submitting your payroll information to us. You can FAX, e-mail, or phone us with the payroll information--whichever is most comfortable to you. If you use our Windows based PaySuite PC product, you will enter your hours, wages, earnings, and deduction information into an easy to use application on your home or office PC. Then, you will transmit the data to us in encrypted form over the Internet. We also have a variety of time and attendance (time clock) systems that interface with our payroll software to collect and upload employee hours information to us with little effort on your part. After you decide which system works best for you, you still have the freedom to change methods at any time. (Return to FAQ List)

When can I pick up my company’s payroll?

Your company’s payroll will normally be ready within 24 hours after you submit your time sheets to Americana Payroll Company. (Payrolls submitted the day before a holiday or weekend will be ready the first business day following the holiday or weekend.) Be sure to submit your payroll information at LEAST 48 hours prior to the check date if your employees have direct deposit. Funds deposited into an employee’s account by direct deposit are available 48 hours after we submit the direct deposit transaction to the Federal Reserve system. We will call or e-mail your company’s payroll totals to you after we process and assemble your payroll. However, feel free to call us to check the status of your payroll anytime after you submit your information to us. (Return to FAQ List)

Can we still get payroll checks signed if the normal check signer is out at the end of a pay period?

If you provide us a copy of the authorized signature for your payroll account, we can sign checks for you. If you want, we can insert and seal the paychecks within individual envelopes for each of your employees, and we will deliver the payroll reports to you in a separate, sealed envelope. By sealing checks within envelopes, you can designate someone other than the (absent) check signer to distribute the paychecks without the person having access to sensitive payroll information. You can stay on the check signing and stuffing service for as long as you want. Simply notify us when you want to start or stop the service prior to our processing your payroll for a particular pay period. (Return to FAQ List)

Will Americana Payroll Company customize its services to meet the unique payroll needs of my company?

In a word--YES! Our payroll service is completely flexible. Unlike our larger competitors, we don’t force your company to conform to our system. We will work with you to identify those areas where your company requires special handling and adapt our system to provide you with the payroll solution you need. In addition to working with you on scheduling your payroll information submittal and processed payroll delivery, we can also create any customized reports you need. Just let us know and our customer support staff or in-house software development team will make it happen. (Return to FAQ List)